Types of MeetingsIn-Person Design ConsultationBook an appointment to meet with our designer, Chayle Cook, to discuss custom wedding bands, engagement rings, and unique designs. Each step of the design and production process will be approved before moving forward, so you are assured that your piece will be exactly the way you like. Read more about your Custom Design Journey here.
In-Person Sample ViewingWe offer in-person viewing of our designs for our local clients, along with mail delivered samples for our out-of-town clients followed up with a Zoom call to discuss the samples you liked. Read more about ordering samples for out-of-town clients.
Zoom Design ConsultationBook a Zoom appointment to meet with our designer, Chayle Cook, to discuss custom wedding bands, engagement rings, and unique designs. Each step of the design and production process will be approved before moving forward, so you are assured that your piece will be exactly the way you like. For out of town clients, samples are available to order and try on via mail. Ring sizing can also be done via mail, by mailing the plastic sizing rings to try on and meeting virtually to discuss the best size for you. Read more about your Custom Design Journey here.
Local PickupFor in-person pickup of your custom design jewellery, wedding bands, or engagement ring. For all other orders, we prefer to mail your parcel for our efficiency.
Warranty and ResizingFor warranty repairs or resizing of jewellery that we have made. For in town clients, please book under the pick-up calendar. For out-of-town clients, please book a Zoom call if you wish to discuss the warranty or resizing before mailing your piece to us. Read more about our warranty services. |
LocationIn-person: Virtual:
Meeting HoursMondays-Fridays 10-4pm
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